by Louise Joachimowski
Alliance For Peace Building featured how ICM navigated the challenges COVID-19 presented to our programs and how we were able to use chatbots to creatively overcome these challenges.
The chatbot assisted vulnerable populations in navigating the Philippine Department of Health’s COVID-19 algorithm while also serving as an “emotional tool” to prevent these communities from panicking in the midst of the pandemic. Populations suffering from poverty and ultra-poverty were able to seek medical advice and address their needs through the chatbot and ICM was also able to keep track of food insecurity in the region to inform their programming responses.
Watch the full video here:
About the Author
Louise Joachimowski
With a passion for storytelling, a love for the poor, and sharp eye for analysis, Louise is ICM’s Hong Kong Executive Director. Since 2010, Louise has served ICM in Bacolod City and Hong Kong, as well as traveling the world to share ICM’s work. Spending literally thousands of hours alongside the ultra-poor and hearing their stories, she loves nothing more than sharing the stories of heroism and hope that ICM participants have to tell, whether through music, video, writing or photography.
Did you know? ICM delivers Transform for just over US$10 per person.
Consider your support
Please partner with ICM today to bring help, hope and change.
The ICM community is full of people who care about effective, efficient, research-backed solutions in the fight against ultra-poverty. We would love to have you join us!
Stay in touch
Stay up-to-date on news, programs, and more by joining the ICM community.